Staff App Chat Just got a Major Upgrade
Product: Staff App (Available on all plans)
We rebuilt Staff App Chat from the ground up. It’s faster, more reliable, and packed with the features your team actually needs to stay connected.
Why We Built This:
Staff App Chat wasn’t cutting it. Messages didn’t load, features were missing, and usage dropped hard. So we hit reset. This update fixes the main problems, makes things run smoother, and brings in the tools your staff has been asking for. It’s built to work, and built to last.
What’s New:
Performance & Stability
- Faster load times
- Reduced crashes and fixed broken notifications
- Unread counts now update in the background so badges stay accurate.
Modern Messaging Features
- Threaded replies to keep conversations organized
- Emoji reactions and read receipts so messages don’t get lost
- Pinned messages for quick access to key updates
Improved Notifications & UX
- Better alerts for mentions and new messages
- Cleaner, more intuitive chat layout
Updated Chat Controls
- Edit or delete your own messages
- Create public or private group chats
- Share files, photos, videos, and links
Who It Helps:
Gym Owners & Admins: Fewer fires to put out
Organize staff conversations in one place. With improved reliability and new features, you’ll spend less time chasing down your team and more time running your gym.
Coaches & Frontline Staff: Stay in sync, without the stress
Messages are clear, fast, and reliable. With reactions, threads, and mentions, coaches can keep up, even on the busiest days.
How to Use It:
- Open the Staff App and tap “Chat”
- Use the + icon to start a direct message or create a new group
- Press and hold messages to react, pin, edit, or reply in a thread
- Use the search and mentions tabs to catch up on what you missed
Upcoming Webinar: Build a Stronger Gym Through Better Team Communication
Your gym’s success isn’t just about programming or equipment… it’s about people. And the way you communicate with your team can make or break your business.
Join us June 17 at 8:00 AM PST / 11:00 AM EST for a live session with Rudy Trevino, Greg Buck, and Marissa Paulsen as they break down how better communication leads to better gym operations.
What you’ll learn:
- How to cut through daily chaos with structured communication
- How to build accountability and protect work-life boundaries
- Why serious gym owners use dedicated tools to scale operations
Stick around for a live Q&A packed with real-world stories and tips you can put into practice right away.
