What's new on PushPress

What's New?

We've introduced a new "Click-to-Cancel" feature that streamlines membership management while also helping your gym stay in line with new FTC regulations coming May 14, 2025.

What does this mean for you?

• More efficient member management - handle cancellation requests in one organized system
• Members can request membership cancellations directly through the Members App
• You maintain full control over processing cancellations - no automatic processing occurs without your approval
• New dashboard section on Core lets you manage all cancellation requests in one place
• Automated email notifications alert you when cancellation requests are submitted
• Reminder emails ensure you don't miss processing requests before a member's next bill date

Important things to know:

• This feature can be disabled in your Core App Store settings if needed
• Cancellation requests are just that - requests. Nothing is automatically processed
• All requests appear in your Core dashboard for easy management
• You'll get valuable feedback on why members are canceling to help improve retention
• Processing cancellations before the next bill date ensures a smooth member experience

What you need to do:

• Update to the latest app version (3.26.0 or later)
• Ensure your team knows how to process cancellation requests promptly
• No action is required to enable this feature - it's on by default