Product: Staff App. Available on Pro and Max plans.
Member Intel just got smarter. It now uses check-in history and membership data to provide more accurate context before class, and a new daily Intel summary brings all of your class Intel into one place on the schedule.
Why We Built This
Member Intel is designed to help coaches walk into every class with useful context, but there were a few gaps. Members who switched plans could be labeled as new, coaches had to open individual classes to see if Intel was available, and the insights didn't always reflect a member's actual history with your gym. This update fixes those problems and gives your staff a better view of what's happening throughout the day.
What's New
- Check-in history now powers Member Intel, including lifetime check-ins, first check-in date, and days since a member's last visit.
- Membership data is now included, making it easier to identify active members, drop-ins, appointment clients, and more.
- Longtime members who switch plans no longer appear as new.
- Member milestones, like a 100th or 250th check-in, now surface automatically.
- A new daily Intel summary appears at the top of the schedule, bringing Intel from upcoming classes into one place for your entire team.
How the Daily Intel Summary Works
- The Daily Intel Summary updates throughout the day as Member Intel becomes available.
- It starts populating up to three hours before each class begins and continues refreshing as new classes come into view and members check in.
- It's designed to give your team a rolling view of what's happening throughout the day, making it just as useful for recaps as it is for preparing for upcoming classes.
Who It Helps
Gym Owners and GMs
- Get a quick view of member milestones, birthdays, and returning members across the entire day's schedule without opening every class.
Coaches
- Spend less time preparing for class and get more meaningful context about the members you're about to coach.
Front Desk and Rotating Staff
- Stay in the loop with shared member context, even if you aren't coaching every class that day.
How to Use It
- Open the PushPress Staff App.
- The Daily Intel Summary appears at the top of your schedule and updates throughout the day.
- Tap into any class to see detailed Member Intel for that roster.
